Report Outlines Lessons Learned from States’ Experiences Covering Low-Income Adults, Including Enrollment Strategies

by Rebecca Farley on August 2, 2010

A report from the Kaiser Family Foundation examines lessons from states’ experiences in expanding coverage for low-income adults. Among other findings, the report notes that “using facilitated enrollment could be very important for helping adults successfully enroll, particularly if they have a mental health condition, limited literacy, or limited English skills that may make the process particularly challenging. Through the facilitated enrollment process, organizations and trained staff can help applicants complete an application, gather necessary materials, and then advocate and act as a liaison for the applicant if coverage is denied.”

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