With the onset of parity and healthcare reform implementation, community behavioral health organizations will have to meet significant increase in demand and work within new integrated service delivery models. To survive and benefit from these new models, providers must be able to provide timely access to treatment and demonstrate measurable outcomes such as improved functionality for persons served.
This webinar reviews how organizations have used level of care and utilization reviews to ensure that the right services are being delivered at the right time to the right patients. David Lloyd provides samples of benefit designs that many community behavioral health providers have used for treatment planning, scheduling services, and utilization management reviews to develop the capacity to serve new clients. Sandy Myers provides a case study of how her organization has integrated a level of care clinical guidance model to measure appropriate utilization levels. View the slides and recording.