Measuring Outcomes, Improving Services: How to Make Outcomes Management Work for Your Organization

by Rebecca Farley on January 14, 2011

Implementing an outcomes measurement system – and putting the data to work to improve services and outcomes – can present both challenges and opportunities.

Does your organization’s data collection and management system look like this?

On Jan. 13, the National Council and the Georgetown National Technical Assistance Center for Children’s Mental Health co-hosted a webinar on “Making Outcomes Management Work for Your Organization.” Attendees learned:

  • The essential components of an outcomes measurement system.
  • The steps to embed outcomes measurement in an organization.
  • How to handle “anticipatory” or “performance” anxiety.
  • How to use information to improve services and outcomes at the client and organization level.

The recording and powerpoint presentation from this webinar are now available online. Follow the links below to access these useful and informative resources!

Slides

Recording

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